Frequently asked questions

Find Paragon in the Shopify Theme Store and add it to your store. It appears in Online Store > Themes. Click Customize to set it up in the theme editor, then Publish when you're ready. The getting started guide walks through the first steps.

Yes. Shopify lets you try Theme Store themes in your own store for free, so you can preview Paragon with your products and customize it in the theme editor. You only pay when you publish it.

Not for Paragon's own features. The cart drawer, quick view, wishlist, color swatches, size guide, back-in-stock requests, sticky add to cart, bought together, recently viewed products, product comparison, image hotspots and countdown timer are all built in.

Two things use Shopify's free Search & Discovery app: choosing which filters show, and setting up "Pairs well with" products. Product reviews need a reviews app of your choice.

A Theme Store purchase covers one store. To use Paragon on another store, buy it for that store too.

Theme Store purchases and refunds are handled by Shopify under its Theme Store terms. For a refund request, contact Shopify Support.

Updates are free. When a new version is out, Shopify shows a notice in Online Store > Themes. Updating keeps your theme editor settings and content. Changes you made to the theme's code aren't carried over, so keep a note of them. See Updating Paragon.

• The product's color option must be named Color.
• The product needs more than one color. Products with a single color don't show swatches.
• Enable color swatches on product cards must be on in Theme settings > Product features.

Set the swatch color in Shopify admin: on the product, link the Color option to the Color category metafield and choose a color or image for each value. Paragon uses that first. Without it, Paragon recognizes about 50 common color names (such as Navy, Olive, Heather Grey and Sand) and shows the first letter for any other name.

In each shopper's browser. It works without customer accounts or apps, but it doesn't sync between devices, and clearing browser data clears the wishlist.

To your store's contact email (Settings > Store details), sent through Shopify's contact form with the product and variant the shopper wants. Paragon doesn't send restock emails automatically, so reply when the item is back, or use a restock app if you need automated alerts.

Create a page with your measurements, add the Size guide block to your product template, and choose the page in the block. You can also type the guide straight into the block. It opens in a popup. See Size guide.

Install Shopify's free Search & Discovery app and choose your filters there: availability, price, product type, vendor, size, color and more. Paragon shows them on collection pages and search results. Make sure Enable filtering is on in the Collection and Search results sections.

An end date like 2027-01-31T23:59:59 counts down to that time in each visitor's own time zone. To end at one moment for everyone, add your time zone's offset, for example 2027-01-31T23:59:59-05:00 for US Eastern Standard Time.

In the theme editor, open Theme settings > Cart and set Cart type to Page.

Add a Mega column block to the Mega menu section and set Parent link to the title of a top-level menu item, spelled exactly as it is in your menu. That item's dropdown becomes a full-width panel with its child links, optional featured products and a promo image.

Edit any theme text in Online Store > Themes > ⋯ > Edit default theme content. To sell in other languages, add them in Settings > Languages and translate with Shopify's Translate & Adapt app.

Turn off Enable scroll reveal animations in Theme settings > Animations. They're also skipped automatically for visitors whose device is set to reduce motion.

The Reviews tab in the Product tabs section is filled by a reviews app. If yours doesn't add content there, turn off Show reviews tab and add your app's block to the product page instead.

We answer questions about setting up and using the theme, and we fix bugs in the theme's code. We don't offer custom coding, design work, or help with third-party apps; these aren't included in the theme price. For custom work, hire a Shopify Partner from the Shopify Partner Directory. Our full support policy is on the support page.

Within 2 business days, Monday to Friday. Including your store address and screenshots helps us answer in one reply.